Prescription Medicines

All requests for medication must be in writing.

Your local pharmacist should be able to give you advice for non-prescription medication.


From 1st July 2017 we will no longer be accepting repeat prescription orders via email. You can now register for online access to repeat prescription ordering, see our Patient Access page.

To Register for the Service you can do one of the following:

  • Visit the practice with photographic ID (such as driving license or passport) and ask the receptionist about online access to order repeat prescriptions.
    You will then be notified once access has been processed and you will receive log in details.

OR you can:

  • Go to our Patient Access page
    Click on order repeat prescriptions online
    Click on register
    When prompted, 'if you have a registration letter from the practice' select no | now Enter the Practice Postcode – B98 9AA
    Select Maple View
    Complete the registration form

You will then be contacted by the practice and asked to present with photographic ID at reception and given your paperwork with log in details.

By requesting your prescription online, you order the medication you require. This prevents mistakes being made, it is also a faster service.

Ordering Repeat Prescriptions

We have a computerised repeat prescription service. Repeat prescriptions are normally for patients with long-term conditions who receive regular treatment. Your Doctor will decide who can have a repeat prescription. From time to time we will ask you to see your Doctor to review your medication. We do this to monitor your illness and medication.

Please keep the right-hand side of the form for when you require your next medication. Tick the items you require and either:

  • Hand into the Surgery
  • Place in the collection box in the surgery
  • Post to the Surgery, enclosing a self-addressed envelope for its return
  • Online - see our Patient Access Page

Wherever possible please give the exact drug names when ordering or use the repeat slip attached to the prescription.

Did you know you can request your repeat prescription online?

The easiest, safest and quickest way to order your repeat prescription is online. There is no need to make a phone call or visit us; instead, computer, smartphone or tablet users can request repeat prescriptions anywhere - 24 hours a day, seven days a week. You can also check what medication you should be taking and when.

If you are not already registered for GP Online Services, please visit the Patient Access page.

Your prescription will be ready for collection in 2 working days.

If you are unable to get to the surgery you may post in your prescription request and either arrange with the local chemist for it to be collected from the surgery and delivered to you or you can enclose a stamped address envelope and we will send the prescription back to you.

We cannot take telephone requests for repeat prescriptions because of the possibility of error.

The Doctor will attach a note advising you to make an appointment where appropriate, if you do not attend for the review you may not be provided with the medication until you do so.  This is for the safety of individual patients.  Some local Chemists do a collection service, as a patient this is your responsibility to get in contact with the Chemist and organise this.

Electronic Prescription Service (EPS)

Electronic prescribing has arrived at Maple View! The Electronic Prescription Service is an NHS service. It gives you the chance to change how your GP sends your prescription to the place you choose to get your medicines or appliances from.

What does this mean for you?

  • If you collect your repeat prescriptions from your GP you will not have to visit your GP practice to pick up your paper prescription. Instead, your GP will send it electronically to the place you choose, saving you time.
  • You will have more choice about where to get your medicines from because they can be collected from a pharmacy near to where you live, work or shop.
  • You may not have to wait as long at the pharmacy as there will be time for your repeat prescriptions to be ready before you arrive.

Is this service right for you?

  • Yes, if you have a stable condition and you:
  • Don’t want to go to your GP practice every time to collect your repeat prescription.
  • Collect your medicines from the same place most of the time or use a prescription collection service now.

It may not be if you:

  • Don’t get prescriptions very often.
  • Pick up your medicines from different places.

How to use EPS

Ask any pharmacy or dispensing appliance contractor that offers EPS to add your nomination for you. You do not need a computer to do this. You can change your nomination or cancel it and get a paper prescription at any time. Speak to your pharmacist or GP practice.